An all-encompassing approach

A global approach to times of change

Every organisation goes through crucial moments of change. In the form of new technology or an organisational change, or resulting from the implementation of a strategy adjustment.

In those situations ARCH, as a ‘trusted advisor’, assists with:

Change management:

to create the foundation on which your transition can succeed sustainably and is anchored in the organisation's behaviour. Starting with focusing the targets and making them tangible, which will enable thus to set out the transition route. Where necessary, the organisation is adjusted so as to incorporate the necessary competencies and mechanisms for future management and control. Business culture and ‘human capital’ management frequently require special attention in this regard;

Performance improvement:

to enhance the leverages that contribute to attaining strategic objectives and rendering your business operations agile in face of future challenges. Among others, this entails streamlining business processes, aligning reporting with the transition goals, and gearing IT and business toward each other. The corporate governance structure is sometimes also reviewed for introducing more dynamics into decision-making and implementation;

Program and project management:

to deal not just with people and resources efficiently, but also to provide a structure and clear monitoring.


ARCH understands the ‘art’ of guiding you through the three phases of achieving change:

The major starting point is 'PERSUADING', specifically:

  • Raising awareness that change is underway and in which context;
  • Understanding that this change will have an impact;
  • Wanting the advantages of this change to be attained. This of course requires them being both clear and sufficient;

A transition entails considerable 'PREPARATION':

  • Processes and systems are adjusted, often resulting in a different way of working and new duties for people;
  • This requires leadership, involvement, communication and on-the-job coaching and training. Thorough project and change management, driven by a great deal of empathy, substantive knowledge and the necessary experience, supports this;

Once the results are in sight, what is required is 'PERSEVERENCE':

  • The improvements and changes are systematically monitored and anchored in people's behaviour, in processes, systems and reporting.