ERP Implementation



NATO HQ initiated an initiative to replace old legacy technologies by an integrated ERP system in order to improve efficiency and effectiveness of its business processes in the areas of Finance, Budgeting, Procurement and Human Resources.

Project approach

Frans Beckers, ARCH partner,  guided NATO in the development of the overall release planning, the development of the ERP Strategy, the implementation approach, the selection of the System Integrator and the daily management of the project. The major focus was to deliver an ambitious but realistic and predictable program, using a delivery framework linking functional requirements to ERP configuration, testing and training of end users. Fundamental audience analysis, business impact analysis and the creation of a strong NATO business process and change coordinator network were key differentiators for the success of the project.


This challenge was achieved by the harmonization and streamlining of standardized business processes and functionalities using “Out of the Box” ERP functionality and rigurous project and change management. This allowed for a “vanilla” ERP implementation approach and minimized the need for additional customizations.  The project was delivered on time and within budget and some 1.200 NATO users are currently performing daily business transactions using Oracle EBS.


Contact persons

0032 475 61 14 62
ICT Strategy Definition
Nitto Europe
Implementation of a new ERP
Collivery (Solucious)
Flexible and purposeful development environment
ERP Implementation
Central administration moves to a new office
De Watergroep

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:



Process optimisation and improving functioning of management team
Force field analysis for the integration of the new competencies resulting from the Sixth State Reform
ERP implementation support: IT audit, functional specifications and market survey
Feasibility study about the integration of the support services as a result of merger between colleges
Optimisation of the organisation
Set up a new organisational model for customer service
Set up of Benelux organisation, based on UK processes, systems and organisational model
Introduction of project methodologies
Process description and optimisation of competences, functions and capacity
Re-design of the administrative organisation: from positioning and analysis to its implementation
Change management and counselling / coaching of the VP Medical Systems
Advice concerning business strategy including processes and systems
Change management as a part of CRM systems implementation for the office windows of the City of Antwerp
Social secretariat for dockworkers: Process description and optimisation
Screening of ICT department and increasing performance
Developing a roadmap for IT reorganisation
ERP Selection and implementation
Set up a factory in the UK