ERP Implementation



NATO HQ initiated an initiative to replace old legacy technologies by an integrated ERP system in order to improve efficiency and effectiveness of its business processes in the areas of Finance, Budgeting, Procurement and Human Resources.

Project approach

Frans Beckers, ARCH partner,  guided NATO in the development of the overall release planning, the development of the ERP Strategy, the implementation approach, the selection of the System Integrator and the daily management of the project. The major focus was to deliver an ambitious but realistic and predictable program, using a delivery framework linking functional requirements to ERP configuration, testing and training of end users. Fundamental audience analysis, business impact analysis and the creation of a strong NATO business process and change coordinator network were key differentiators for the success of the project.


This challenge was achieved by the harmonization and streamlining of standardized business processes and functionalities using “Out of the Box” ERP functionality and rigurous project and change management. This allowed for a “vanilla” ERP implementation approach and minimized the need for additional customizations.  The project was delivered on time and within budget and some 1.200 NATO users are currently performing daily business transactions using Oracle EBS.


Contact persons

+32 475 61 14 62
Carve-out of IT environment
ENI (Distrigas)
ERP Implementation
Implementation of a new ERP
Collivery (Solucious)
Enhanced performance registration
De Scheepvaart
ICT Strategy Definition
Nitto Europe

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:



Set up a factory in the UK
Support of IT implementation project
Framework contract for: Project Management • Program Management • Change management
Carve out of Distrigas from Fluxys and Electrabel: set up of HR, Finance, ICT and Training organisation
Sales management for Ardatis services package to public sector clients
Improvement of sales performance (processes, organisation, sales coaching)
Reorganisation of the technical support centre
Definition of new IT strategy, more oriented towards the business needs
Project management and program management
Research about the economies of scale in joining support services at EMEA-level
Streamlining of the organisation
Collivery: program and change management as a result of ERP implementation in warehouses
Strategy development around IT contribution • Change management and manager coaching
Process optimisation