ERP Implementation



NATO HQ initiated an initiative to replace old legacy technologies by an integrated ERP system in order to improve efficiency and effectiveness of its business processes in the areas of Finance, Budgeting, Procurement and Human Resources.

Project approach

Frans Beckers, ARCH partner,  guided NATO in the development of the overall release planning, the development of the ERP Strategy, the implementation approach, the selection of the System Integrator and the daily management of the project. The major focus was to deliver an ambitious but realistic and predictable program, using a delivery framework linking functional requirements to ERP configuration, testing and training of end users. Fundamental audience analysis, business impact analysis and the creation of a strong NATO business process and change coordinator network were key differentiators for the success of the project.


This challenge was achieved by the harmonization and streamlining of standardized business processes and functionalities using “Out of the Box” ERP functionality and rigurous project and change management. This allowed for a “vanilla” ERP implementation approach and minimized the need for additional customizations.  The project was delivered on time and within budget and some 1.200 NATO users are currently performing daily business transactions using Oracle EBS.


Contact persons

+32 475 61 14 62
Carve-out of IT environment
ENI (Distrigas)
Flexible and purposeful development environment
ERP Implementation
Enhanced performance registration
De Scheepvaart
Central administration moves to a new office
De Watergroep

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:



Introduction of BBC (Policy and Control cycle)
RDV project to improve communication to travellers: process and role descriptions, operational planning with Hastus
Support of product range alignment
Job descriptions and accompanying wage classification
Set up project management methodology and change management for the "New Directions" programs
Optimisation of Finance Controlling in IT EMEA (as result of SAP implementation)
Assistance to the IT Mgr in setting up PMO and ad hoc project management
Reorganisation of various departments • Reorganisation the services of the City Manager
Set up of call centre with front & back office, incl. job descriptions
Analysis of and optimisation of distribution processes
Research for optimising warehouses • Trainings for project-based work
Set up of HR organisation Benelux • Set up of European financial shared service centre
Support of budget cycle
Eurega: employee alignment of Fluxys representatives
Support in aligning IT and the business
Support of the service “Community Building” (organisational model, job descriptions)
Process documentation and process optimisation in view to improving efficiency
Reorganisation as a result of the merger between HDP and Partena