Flexible and purposeful development environment

VDAB

Challenge

VDAB (Flemish Service for Labour Mediation and Professional Training) wanted to make its IT development environment ‘Agile’, and to introduce ‘Scrum’ methodologies. Moreover, the distance between business and IT also had to be further reduced, so that the applications would connect better with the needs of the business.

Project approach

ARCH acted for this project as a coach of the IT Portfolio Manager – the second-line manager of the software development team at VDAB. ARCH focused on VDAB's objectives from the start, but also had to face a few additional hindrances along the way:

  • The 'Agile' concept was entirely new for many teams.
  • The 'Scrum' methodology proved unsuitable for smaller teams. Scrum is furthermore so team-centric that there is less focus on the broader context of the organisation as a whole.
  • Bringing business and IT closer together should not lead to other projects being postponed our delayed.

Result

All of the IT development teams currently work ‘Agile’, according to Scrum or Kanban techniques. VDAB has furthermore evolved as a flexible organisation with a continuous improvement policy. Teams now use their tools uniformly and a number of organisational adjustments make it possible to work in an increasingly feature-based – instead of team-based – way.

The VDAB wants to actively bring supply and demand on the employment market closer together. It also organises training, job coaching and career guidance. Of its 5.000 employees there are around 60 active within the strategic IT cell for software development.

Contact persons

Contact
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+32 475 61 75 23
Carve-out of IT environment
ENI (Distrigas)
ERP Implementation
NATO
Enhanced performance registration
De Scheepvaart
Implementation of a new ERP
Collivery (Solucious)
ERP Implementation
NATO

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:

 

 

Support of competence management development • Development of the IT strategy
Streamlining the organisation
Elaboration of and change support for the new IT strategy (BoostIT)
Phasing of out IT systems
Support with the debate on core activities and efficiencies
IT project management support
Provision of specific competences
Logistics & warehousing, supply chain optimisation
Project management for implementing ticketing system in Sweden
Merger of IT and Process Division
Optimisation of HR business processes and organisational structure
Support of global implementation of ERP package
Change management in the transition (IT and organisation) to a new news studio
Process optimisation and improving functioning of management team
Force field analysis for the integration of the new competencies resulting from the Sixth State Reform