Implementation of a new ERP

Collivery (Solucious)

Challenge 

Solucious needed a new ERP system for its six sites, which would offer a greater number of more specific functionalities than the existing store software of Colruyt retail. This change meant the first major project for the newly restructured IT organisation at Colruyt. Moreover, the integration of the new software ran in parallel with a merger operation.

Project approach

ARCH applied the in-house project methodology of Colruyt, and respected the organisation's participation culture and flat hierarchy. In that context we opted for our own RICA® approach (‘Roadmap towards Integrated Change Acceptance’) for change management, in two phases:

  • Design – Start-up; analysis of context and the impact of change on processes, roles and tasks; design of the processes, ….
  • Implementation – Adjusting the organisation and the task packages, documenting working methods, coaching those involved, ….

Result

The transition to the new ERP was achieved on time and had a profound impact on certain processes such like : refurbishment of a warehouse, making automatic orders possible, better management of reserve stock, new order site for customers, new documentation and catalogue.

Solucious is a national wholesaler. As subsidiary of the Colruyt Group, it supplies food items to social and commercial restaurants, companies, company kitchens, and others. Solucious' range includes both familiar national brands and its own brands.

Contact persons

Contact
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+32 475 61 75 23
Carve-out of IT environment
ENI (Distrigas)
Central administration moves to a new office
De Watergroep
ICT Strategy Definition
Nitto Europe
ERP Implementation
NATO
Flexible and purposeful development environment
VDAB

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:

 

 

Process optimisation and improving functioning of management team
Force field analysis for the integration of the new competencies resulting from the Sixth State Reform
ERP implementation support: IT audit, functional specifications and market survey
Feasibility study about the integration of the support services as a result of merger between colleges
Optimisation of the organisation
Set up a new organisational model for customer service
Set up of Benelux organisation, based on UK processes, systems and organisational model
Introduction of project methodologies
Process description and optimisation of competences, functions and capacity
Re-design of the administrative organisation: from positioning and analysis to its implementation
Change management and counselling / coaching of the VP Medical Systems
Advice concerning business strategy including processes and systems
Change management as a part of CRM systems implementation for the office windows of the City of Antwerp
Social secretariat for dockworkers: Process description and optimisation
Screening of ICT department and increasing performance
Developing a roadmap for IT reorganisation
ERP Selection and implementation
Set up a factory in the UK