Implementation of a new ERP

Collivery (Solucious)

Challenge 

Solucious needed a new ERP system for its six sites, which would offer a greater number of more specific functionalities than the existing store software of Colruyt retail. This change meant the first major project for the newly restructured IT organisation at Colruyt. Moreover, the integration of the new software ran in parallel with a merger operation.

Project approach

ARCH applied the in-house project methodology of Colruyt, and respected the organisation's participation culture and flat hierarchy. In that context we opted for our own RICA® approach (‘Roadmap towards Integrated Change Acceptance’) for change management, in two phases:

  • Design – Start-up; analysis of context and the impact of change on processes, roles and tasks; design of the processes, ….
  • Implementation – Adjusting the organisation and the task packages, documenting working methods, coaching those involved, ….

Result

The transition to the new ERP was achieved on time and had a profound impact on certain processes such like : refurbishment of a warehouse, making automatic orders possible, better management of reserve stock, new order site for customers, new documentation and catalogue.

Solucious is a national wholesaler. As subsidiary of the Colruyt Group, it supplies food items to social and commercial restaurants, companies, company kitchens, and others. Solucious' range includes both familiar national brands and its own brands.

Contact persons

Contact
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+32 475 61 75 23
ERP Implementation
NATO
ICT Strategy Definition
Nitto Europe
Carve-out of IT environment
ENI (Distrigas)
ERP Implementation
NATO
Central administration moves to a new office
De Watergroep

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:

 

 

Introduction of BBC (Policy and Control cycle)
RDV project to improve communication to travellers: process and role descriptions, operational planning with Hastus
Support of product range alignment
Job descriptions and accompanying wage classification
Set up project management methodology and change management for the "New Directions" programs
Optimisation of Finance Controlling in IT EMEA (as result of SAP implementation)
Assistance to the IT Mgr in setting up PMO and ad hoc project management
Reorganisation of various departments • Reorganisation the services of the City Manager
Set up of call centre with front & back office, incl. job descriptions
Analysis of and optimisation of distribution processes
Research for optimising warehouses • Trainings for project-based work
Set up of HR organisation Benelux • Set up of European financial shared service centre
Support of budget cycle
Eurega: employee alignment of Fluxys representatives
Support in aligning IT and the business
Support of the service “Community Building” (organisational model, job descriptions)
Process documentation and process optimisation in view to improving efficiency
Reorganisation as a result of the merger between HDP and Partena