Implementation of a new ERP

Collivery (Solucious)

Challenge 

Solucious needed a new ERP system for its six sites, which would offer a greater number of more specific functionalities than the existing store software of Colruyt retail. This change meant the first major project for the newly restructured IT organisation at Colruyt. Moreover, the integration of the new software ran in parallel with a merger operation.

Project approach

ARCH applied the in-house project methodology of Colruyt, and respected the organisation's participation culture and flat hierarchy. In that context we opted for our own RICA® approach (‘Roadmap towards Integrated Change Acceptance’) for change management, in two phases:

  • Design – Start-up; analysis of context and the impact of change on processes, roles and tasks; design of the processes, ….
  • Implementation – Adjusting the organisation and the task packages, documenting working methods, coaching those involved, ….

Result

The transition to the new ERP was achieved on time and had a profound impact on certain processes such like : refurbishment of a warehouse, making automatic orders possible, better management of reserve stock, new order site for customers, new documentation and catalogue.

Solucious is a national wholesaler. As subsidiary of the Colruyt Group, it supplies food items to social and commercial restaurants, companies, company kitchens, and others. Solucious' range includes both familiar national brands and its own brands.

Contact persons

Contact
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+32 475 61 75 23
Carve-out of IT environment
ENI (Distrigas)
Enhanced performance registration
De Scheepvaart
ERP Implementation
NATO
Central administration moves to a new office
De Watergroep
Flexible and purposeful development environment
VDAB

Striking results

Every transition process we jointly achieve is unique, as are our clients. Mutual trust arises due to our personal way of working and our passion, yet also because where necessary, we opt for client-specific solutions above 'easy' standard methods. Essential to achieving the common goal.

This trust implies that we have had the pleasure of working with the following clients:

 

 

Support in aligning IT and the business
Support of the service “Community Building” (organisational model, job descriptions)
Process documentation and process optimisation in view to improving efficiency
Reorganisation as a result of the merger between HDP and Partena
Support and project management for relocation and new ways of working
“De Lijn of the future”: reorganisation of support functions and repositioning of the provincial entities
Design of the ICT department, including PMO and incident management
Introduction of a new software application
Reorganisation support
Support in expanding the international branch network
Management Support Services Economy (Flemish Government)
Optimisation of the organisation and processes (in comparison with competitors)
Support to the revision of the HR environment: strategy, services portfolio, organisation and processes, systems
Support to implementing a performance improvement plan
Strategic workshop and accompanying training
Project Management for infrastructure projects in EMEA
Change management as part of a SAP implementation